Dove AV Texting Policy and Privacy Policy

At Dove AV, we value clear and efficient communication with our customers. To provide you with timely updates and support, we offer text messaging services. By providing your phone number, you agree to the following texting policy:

Texting Policy

1. Consent: By sharing your mobile number with Dove AV, you consent to receive text messages from us regarding your inquiries, orders, appointments, event updates, promotions, and other relevant information.

2. Opting In: Customers can opt-in to receive text messages by providing their phone number during any interaction with Dove AV, including through our website, in-person events, phone calls, or emails.

3. Message Frequency: The frequency of text messages may vary depending on your interaction with our services and your preferences. You may receive messages about order confirmations, event reminders, special promotions, and other important updates.

4. Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan. Please check with your mobile carrier for details.

5. Opting Out: You can opt-out of receiving text messages at any time by replying “STOP” to any message you receive from us. After opting out, you will no longer receive text messages from Dove AV unless you choose to opt-in again.

6. Help and Support: If you need assistance or have any questions about our texting service, you can reply “HELP” to any of our messages, or contact our customer support team at [email protected] or 844-436-8328.

Privacy Policy

Dove AV is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information Collection: We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

2. Use of Information: We use the information we collect to provide, operate, and maintain our services; improve, personalize, and expand our services; understand and analyze how you use our services; develop new products, services, features, and functionality; communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes; process your transactions and send you related information, including purchase confirmations and invoices; and prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Sharing of Information: We do not share your personal information with third parties for their marketing purposes. We may share information with service providers who perform services for us or on our behalf and require access to such information to do that work. These service providers are contractually bound to protect your information.

4. Security: We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights: Depending on your location, you may have the following rights regarding your personal information: the right to access, correct, update, or request deletion of your personal information; the right to object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information; the right to opt-out of marketing communications we send you at any time.

6. Changes to This Privacy Policy: We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Privacy Policy Contact Email] or by mail using the details provided below:

Dove AV

By providing your phone number to Dove AV, you acknowledge and agree to this texting policy and privacy policy. We look forward to keeping you informed and connected!

Thank you for choosing Dove AV!